Frequently Asked Questions

Everything you need to know about shopping with Marnetic.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my package after it ships?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

Do you offer international shipping?

Yes, Marnetic ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How do I contact customer support?

Our dedicated support team is available 24/7 via the contact form on our website or by emailing [email protected] for any inquiries regarding your order.